FAQs
We Answer Your Questions Regarding Moving
General Moving Questions
Weekends are good days for moving as there is less traffic and most of our clients have weekend off as they work throughout the weekday.
If you do need to move during the week, consider scheduling your move in the middle of the week (Tuesday or Wednesday), as you’ll be able to find better deals.
General Junk Removal Questions
YES! You can text us for a fast, free junk removal estimate at (765) 421-4730. Just send us pictures of the items needing removed! Learn more about our text for a quote option here.
Absolutely! You are not required to be present during your scheduled junk removal service. However, having you there with us can greatly streamline the process and allow us to address any specific requirements, such as pricing and load size. We strive to provide a seamless experience and exceed your expectations. If it’s convenient for you, we highly recommend being present. Nevertheless, we are committed to making it easy for you, and if it’s feasible, we will do our utmost to accommodate your needs.
The trailer used is the size of a 8×10 bedroom, with measurements of 12 feet long, 6.5 feet wide, and 4 feet high. Items taller than 4′ can be loaded vertically, as long as we can safely secure the load.
We do our best to offer same day & next day service. We also offer 24/7 service by appointment only between the hours of 9pm-6am.
While we do accept most household and office items, we don’t allow hazardous items such as: bleach, ammonia, drain cleaners, herbicides, pesticides, wet paint, car fluids like gas or oil, fireworks, guns, ammo, pressurized containers (even if empty), or biohazard items such as pharmaceuticals, items with traces of feces or blood, needles, infectious waste, used medical treatment items.
We are licensed to remove non-hazardous items. We are not licensed to transport or dispose of any combustible, toxic, or unstable chemicals. Many of the everyday items listed above can be very harmful to the environment, water supply, have a contamination risk, and flammable risk. Call your local recycling or waste management facility for further assistance.
Pricing: How Much Does Moving Cost?
Haulify’s pricing model depends on various details about your move. We generate a fair and competitive price based on the following:
- Services requested (packing, furniture assembly, handyman work, debris removal)
- Distance (moving distance and any additional stops along the way, any stairs climbed, proximity/accessibility to truck)
- Inventory (how many boxes are being moved/the total volume of the move)
- Date and time of year (prices can fluctuate due to demand and availability)
Moving is a business with seasonal fluctuations and we experience the highest demand between April and September. Moreover, Mondays and Fridays are when we experience peak moving demand and tend to get booked up faster. We also tend to be busiest at the start and end of the month. Due to the increased demand, moving on peak days can be more expensive.
In general, a local move can cost you anywhere from several hundred to several thousand dollars, while the cost for a long-distance move starts at around a thousand dollars. However, these are just rough figures and may not reflect the total price of your move.
The cost of our moves can vary depending on:
- distance;
- volume;
- additional services;
- And other details about the move.
In order to understand how much your move will cost, request a free estimate and be sure to provide as much specific information as possible about your move.
The moving estimate is as accurate as the information provided by the customer. If you forget to tell us about additional items we need to move, the price might change on move day.
It’s important to provide us with complete and detailed information so that we can accurately reflect your moving needs in the estimate.
On a local move, payment is due at delivery and will be collected by the crew.
For long-distance moves, a minimum of 40% of the total price is due at pick-up, and the rest of the balance will be paid at delivery.
Protection & Moving Insurance Policies
We will never move live animals, including small pets such as hamsters and turtles. As well, we do not move flammable, pressurized gas, any explosive items, ammunition, or firearms.
For long-distance moves and moves to storage, we do not move any food or liquids, including but not limited to paint, oils, alcohol, and cleaning supplies.
Before, During & After The Move
Call us at (765) 421-4730, and a manager will be able to assist or offer solutions to any situation.
Our customer service department is available at (765) 421-4730 or by email, support@haulifymovers.com
Long Distance Moving Questions
When you schedule a long-distance move, we will coordinate and schedule a preliminary delivery window. You can also schedule a guaranteed delivery date for an extra fee.
The driver will call you with approximately 24-hour notice and provide a delivery window.
Depending on where you are moving, the time of year and your availability, it can take anywhere from 1 day to 2 days for your items to arrive. Talk to us on the phone or email us, (765) 421-4730 or by email, support@haulifymovers.com for more information about the specifics of your move.
Cancellation, Refunds & Claims
If it turns out that you had fewer items to move than you listed in the moving quote, you will pay only for what was moved.
If your move is hourly and you have fewer items, it will likely take less time and ultimately cost less. If you have a flat or binding price, you must let us know by 3PM the business day before so that your salesperson can adjust the price accordingly.
In the unfortunate event of a loss or damage, call our office as soon as possible, (765) 421-4730 or by email, support@haulifymovers.com.